Supported Cloud Services
SoftwareOne Cloud Managed Services provides operational management support services for the following Azure services.
Incidents: All Cloud Services.
Service Requests: All Cloud Services.
Patching: Azure Virtual Machines.
Backup Management: Azure Virtual Machines, Azure Databases (Cosmos DB, Maria DB, mySQL, PostgreSQL, SQL, SQL Managed Instance), Azure Files, Azure Blob Storage, Azure Kubernetes Service.
Infrastructure Monitoring: Azure Virtual Machines, Azure Databases (Cosmos DB, Maria DB, mySQL, PostgreSQL, SQL, SQL Managed Instance), Azure Kubernetes Service, Azure Virtual Network Connections, Network Interfaces, Virtual Network Gateways, Load Balancers. Storage Accounts.
Governance and Compliance: All First-Party Microsoft Azure Platform Services.
Spend Management: All First-Party Microsoft Azure Platform Services.
Cost Optimisation: Azure Virtual Machines, Storage Accounts, Azure Databases.